How to preorder for the Farmers Market?
Great Question! We often sell out during the farmers markets and we know some of you are dissapointed you didnt get the products you were hoping for. We dont want to let you guys down. When placing a preorder, this guarantees that you get the product you want and it also helps us make the appropriate amount of product each week!
To preorder, head on over to our products page and add to your cart with your hearts desire! When you are ready, click the little cart button to check out. Right away, you will be asked where you would like to pick up your product. Please select the appropriate market you would like to pick up at (Please make sure you have the correct one). Finish the checkout process and thats it! All thats left for you to do is show up where you placed the order for and tell us you placed a preorder, we will take care of the rest.
One last thing to note, preorders close 2 days before each market. So get your orders in ASAP!
How can I best store my goodies?
Our products are made from scratch and are free from any of those nasty preservatives. Each product is designed to be enjoyed as close as possible to the day of purchase. If you must, here are some tips to store beyond the purchase date.
• Cookies: For short term storage, up to three days, we would recommend storing in a airtight container. Any longer than 3 days, we would reccomend the freezer. To thaw, let sit at room temp for about 2 hours and enjoy. (Do not forcibly thaw in the oven or microwave)
• Cakes: Buttercream cakes shoud always be served at room temp. However, they are delicate and are best cut when they are cold. If you need to refrigerate, please allow the cake to come to room temperature for about an hour before enjoying.
• Bread: All of our bread will store at room temperature for about 2 days. To extend that, store in a airtight container. Our bread also freezes really nicely. To freeze, put bread into a freezer ziplock bag before freezing. To thaw, let sit at room temperature inside the bag for about 3 hours. To return its crispy crust, preheat the oven to 350 and bake the THAWED bread for 5 minutes or until you get a nice crisp crust.
•One last thing, our cookies really dont like the heat and varying temperatures. They might melt on you! Varying temperatures will cause them to "bloom". This is when the chocolate starts to marble and it doesnt look too pretty. However, they will still taste the same.
Do you offer gluten free or vegan?
Some of our sourdough selections are vegan, so please ask. However, none of our products are gluten free. Gluten free is hard to nail, and we want you guys to have the best experience with our products. We are so sorry to let you down on this front!
I have some allergies, what do you use?
All of our products contain Eggs, Dairy, Gluten, Wheat, and in some flavors, Nuts. Soy Lecithin can be found is most chocolate chips, ours included. Our desserts and bread are prepared in a kitchen where all the items work together in harmony. Protection against cross-contamination can not be guaranteed. Our cookie dough has its secrets but is not crazy in its ingredient list. It’s the toppings that are filled with some crazy and unexpected stuff.
Do you offer custom items?
Yes, we do offer custom items! Head on over to the contact us page to get started. We are looking forward to hearing from you.
Take note that we DO NOT offer customization of our regular products, such as our cookies and bread. They are specially formulated as they are to give you the best experience.
Are your cookies baked? It seems raw in the middle.
Yes! Our Cookies are fully baked but are intended to mimic the best parts of cookie dough as you near the center. This is partly what makes our cookies so unique, and it is tricky to pull off.
Do you have nutritional info?
No, we do not. At our stage of growth, it is not needed. We use lots of the good ingredients, such as butter! You can think of each cookie as 4 servings and go from there.
Do you ship?
We do not ship our products and have no desire to do so at the moment. Our products are not designed to be shipped and we want your experience with our products to be only the best. We also do not reccomend you ship them yourselves after you buy. Again, we want your experience with our products to be only the best. When you ship our products, things get funky, the chocolate blooms, and the cookies dry out. Trust us, its not a good idea.
When will you open a store front?
We are working on it, check back soon. In the mean time, you can find us at various farmers markets throughout the Oshkosh area. Follow us on social media to get updates!
